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Edward Meller Scam Awareness

Sophisticated scammers continue to produce fraudulent websites and social advertising to dupe consumers into purchasing goods online from illegitimate businesses.

Understanding how to check a website's authenticity will help protect your personal and financial information from being stolen. Here are some warning signs to look out for:

Carefully check the URL

Scammers may use a slightly misspelled URL or change the domain name entirely. Edward Meller’s genuine retail websites only operate through the domain beginning with: https://www.edwardmeller.com.au/ or https://www.edwardmelleroutlet.com.au/

Scammers often don’t provide adequate information about privacy, terms and conditions of use, dispute resolution or contact details. The seller may be based overseas or does not allow payment through a secure payment service such as PayPal or a credit card transaction.

Prices may be heavily discounted.

If it looks too good to be true, it probably is. Scammers will often advertise Edward Meller products up to 80% off retail price. Our commitment to quality is reflected relatively in our pricing, so please check our website here for any current sales or promotions.

Social media advertising

Be cautious about clicking on social adverts which promote heavy discounts on Facebook or Instagram, and avoid related surveys. These can appear legitimate, so please only click into advertisements with the handles @edwardmellershoes on Facebook and Instagram.

Reporting a scam

If you see a fraudulent website or scam advertising, please report it to webstore@edwardmeller.com.au It would be helpful if you could provide the URL of the site, the date it was discovered and any screenshots of the scam so we can work to take it down as soon as possible.

We encourage you to report scams to the ACCC via their report a-scam page, https://www.scamwatch.gov.au/report-a-scam this helps to warn people about current scams, monitor trends and disrupt scams where possible.

Please spread the word to your friends and family to protect them.

Our trusted sellers

Along with our Edward Meller boutiques and David Jones Concession stores, the only websites authorised to sell authentic Edward Meller products are:

  • davidjones.com
  • theiconic.com.au

Please only purchase with our trusted sellers to ensure the validity of your order.