Privacy policy
Please read this Privacy Policy carefully. It forms part of the Terms and Conditions of Edward Meller Pty Ltd (“Edward Meller”, “we”, “us”, or “our”) and governs your access to and use of our website, www.edwardmeller.com.au (“Website”).
Unless expressly stated otherwise, any terms defined in our Terms and Conditions carry the same meaning in this Privacy Policy.
As Edward Meller’s head office is in Melbourne, Australia, this Privacy Policy is intended to be compliant with the Privacy Act 1988 (Cth) (“Privacy Act”) which incorporates the Australian Privacy Principles (“APP”). In addition to the Privacy Act and the APP, this Privacy Policy considers and incorporates appropriate or relevant provisions as may be applicable in other jurisdictions in which our products are offered, including the USA, UK and countries within the EEA.
Attention: please read our Privacy Policy carefully before using the Website. Using the Website indicates that you accept and agree to be bound by this Privacy Policy in full. If you do not accept this Privacy Policy, do not use the Website. You acknowledge that (a) you have read and understood this Privacy Policy; and (b) this Privacy Policy shall have the same force and effect as a signed agreement.
Edward Meller is committed to protecting your privacy. When you interact with our Website, we may collect personal information such as your name, email address, phone number, shipping and billing address, and payment details. We also gather information about your purchases, preferences, and interactions with our site. In addition, we may collect technical data including your IP address, browser type, device information, your location, the URL through which you reached the Website and usage patterns through cookies and similar technologies. All of such information and data is deemed “Personal Information”.
We use your Personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping, and fulfilment of your order, and keeping you up to date on new products, services, and offers.
Sharing Personal Information
We share your Personal Information with service providers and our partners to help us provide our services and fulfil our contracts with you, as described above. For example:
- We use Shopify (eCommerce Platform) to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
- For international orders, we work with partners such as Zonos to facilitate shipping and customs processing. You can read more about how Zonos uses your Personal Information here: Zonos Privacy Policy.
- Australia Post and FedEx (postal delivery service providers).
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
- We Wear Australian – We may share your data with We Wear Australian as part of our brand partnership initiatives.
Personal Information we collect may be processed by our service providers and partners in providing related services to the Website (such as administration services, marketing and advertising services, technical services relating to the maintenance, servicing, and upgrading of software, hosting services, customer service, credit card processing services, data migration services and analytical services, among others).
How your Information is Disclosed
The information we collect may be disclosed to third parties in accordance with this Privacy Policy. Please note that you may choose not to share certain information as described in your choices regarding your information below.
Third-party service providers and business partners
We may use third-party service providers and business partners to perform functions in connection with the Website, such as credit card and other payment processing, email marketing, logistics, site analytics, customer support, and functions related to analysing and improving the Website’s usefulness, reliability, user experience, operation, advertising, remarketing, storing data, providing users with products and services and as otherwise described in this Privacy Policy. We may also share your personal information for their direct marketing and promotional purposes, so they can provide services to you. Any credit card information you provide through the Website may be shared with and may be stored by our credit card processors, Shopify and Stripe, and is subject to their privacy policies, including in the case of data breach (see Shopify, and Stripe for details).
Some customers may pay through PayPal and their information will be shared with these service providers accordingly.
You acknowledge and understand that our service providers will be collecting this information about you, and may monitor and intercept your communications and actions on our Website as you browse, interact with or use certain functionality, such as chat features. These service providers may use the information they collect for their own benefit, without any restriction. You specifically agree to this arrangement and consent to your communications and information being intercepted by our third-party providers.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the Website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the Website, for instance, whether it’s their first time visiting or if they are a frequent visitor.