Online purchases may be left at any Edward Meller boutique, which will then forward to our online store to process the refund. A complete list of our stores can be found here; please note that no returns may be left at any David Jones locations.
Any Edward Meller merchandise purchased from stockists such as David Jones or The Iconic must be returned to the stockist and are subject to the stockist’s return policy.
Before visiting a boutique, please check that you meet our Returns Conditions.
You may return and/or exchange your purchase by mail to our Online Store by following these steps:
Click the button below or visit https://return.auspost.com.au/EDWARD_MELLER. This will take you to the relevant Australia Post returns portal where you can add details of your return. Enter the email address used to place your order and complete the fields to submit your return. Once submitted, you’ll be emailed your unique barcode.
For International Returns and Exchanges, please post your item/s to:
Hermanns Imports Pty Ltd
c/- Edward Meller Webstore
9 TAUNTON DRIVE,
CHELTENHAM, VIC 3192
For any further enquiries please contact our customer service team at email@example.com